When Mark Reynolds and his wife Rachel closed the chapter on their decades-long careers in education, they weren’t ready to stop serving others. What they didn’t expect was that their next mission—launching an in-home care business with their two daughters—would become not just a professional venture, but a deeply personal legacy.
Founded during the heart of the pandemic, Right at Home – Rockwall was born from the family’s first-hand experiences with caregiving and a shared desire to support aging adults and individuals with disabilities. “We’ve always been a family of helpers,” said Mark. “When we saw the gaps in care during our own journey with our parents, it was clear there was more we could do.”
That call to action became a multigenerational mission. Rebekah, the couple’s eldest daughter and a licensed master social worker, helped open the doors to a tiny two-room office just as the world was shutting down in early 2020. Sarah, the youngest, now a speech-language pathologist, lends her clinical experience as the family plans for future expansion into skilled care.
Launching a business in a season of fear and lockdown wasn’t easy, but it reinforced the Reynolds’ values. “We were able to go into care facilities when families couldn’t,” Mark recalled. “Sometimes it was just setting up a Zoom call or helping someone wave through a window. But that presence meant everything.”
The Reynolds’ roles may differ, but their commitment is unified. Mark and Rachel draw from their careers as teachers and coaches, Rebekah’s path through social work and Meals on Wheels shaped her passion, and Sarah’s stroke rehab experience led her to connect deeply with adult clients. Even their extended family—spouses and grandchildren—pitch in when needed.
Rebekah puts it simply: “If we had a need for this kind of care, other families did too. It was a no-brainer.”
But working together as a family brings its own rhythm. “Our dinners can turn into work meetings,” Rebekah laughs, “but the upside is we never feel like we’re in it alone.” Sarah agrees: “It’s a true team effort. You see someone you love pushing hard and think, ‘How can I help?’”
This Father’s Day, the Reynolds family isn’t just celebrating Mark—they’re living the legacy he helped build. “Without Rachel, I’m not their father,” Mark said. “And without this family, I wouldn’t be where I am. This is the greatest season of my life.”
Their advice to other families thinking about going into business together? Jump in. Try everything. And above all, keep a sense of humor.
Because for the Reynolds, it’s more than just a job. It’s care—with roots, purpose, and a whole lot of heart.
