Lee Wells | Strategic Serving – Making More Money as a Waiter
Episode Description
IIn this episode of the Ranch and Table Podcast, host Lee Wells discusses strategies for improving service in the restaurant industry, specifically aimed at waitstaff. Wells shares a viral story about a ‘do better’ note left on a dining receipt and how the waiter embraced it as a challenge to improve performance, which led to increased tips and job satisfaction. The episode covers five key points: seeing customers as human beings, maintaining a positive attitude, fostering a team environment, paying attention to professional behavior, and treating others as one would like to be treated. Throughout the episode, Wells emphasizes that better service will result in better tips and overall job success. The podcast also highlights tips on how to deal with difficult situations and ways to enhance customer relationships.
