Last updated on February 22, 2024
The conversation revolves around the restaurant business, where they discuss in detail the strategies they employ in running their respective restaurants such as the importance of quality, consistency, and value. They also discuss the impacts of reviews, social media presence, and customer interactions, as well as their philosophy on competition. The conversation is complete with personal anecdotes, addressing complaints, catering to changing customer demands, managing costs and so on, providing a thorough inside peek into the restaurant business dynamics.
